Phoned with a problem boiler. They came the same day. Ordered the necessary parts, fitted them, but then found another part was needed. Ordered that and fitted it the next day – but still not working. In the end I went for a new boiler as I was confident they had done everything right and the boiler was simply packing up. Throughout all this, I never felt like I was left waiting unnecessarily. Quite the opposite – I felt they were really doing their best to help. Very good service. Professional throughout and had the problem resolved as quickly as possible. Boilers can be a pain, but when you are in the right hands at least it takes some of the stress away.
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