“We found it difficult to locate a plumber who we trusted and could be called upon in times of need. Our previous house, an ancient cottage (old boiler and cold winters) meant we had the need for a reliable plumber. We discovered Huttie through a recommendation and have used them ever since. Huttie were always there on the end of the phone to offer advice and support, day and sometimes night, and at a very reasonable cost. They are very helpful and take care over the jobs at hand (even the little niggles such as water pressure) giving advice on how to stop it happening again or deal with it ourselves. This meant that when we moved it was without question that we would use Huttie.
As a company they have proved very efficient and professional, with each member working conscientiously and considerately around our family’s needs. The company had to completely reschedule their diary in order to fit our house renovation in, as they understood the importance of having a family, with small children, kitted out in their home with heating and hot water as soon as possible. It meant men working long hours in order to benefit us without any hidden costs or unreasonable extra charges. They always seemed to find a solution to problems presented, quickly and efficiently, despite any inconvenience that this caused them. Every workman we have had in our property ensured that we fully understand the work carried out and are happy with before leave for the day, taking time to explain and ensure our understanding.
Each and every workmen are obviously skilled in their trade, but it is the consideration towards us as clients that has set Huttie apart from other companies. An example of this was when I noticed two of the plumbers moving the sutting and sawing of the pipes from the front garden to the back. I asked if everything was ok and they said it was because they saw my son asleep in the car, parked out the front, and they didn’t want to wake him! Their professionalism, reliance, clear invoicing systems and value for money will genuinely be hard to find in another company in this area and we cannot recommend them highly enough”