Some of the things our customers have said …
“I have been using Hutt Industrial Engineering to service and repair my boiler since April and I am totally delighted with their quality of service. Their engineer, as well as being very pleasant and thorough, kept me informed and also kept in touch about arrival times and was prepared to call to suit me. Communication with their office was professional and friendly and their prices are very reasonable indeed: I cannot recommend Huttie highly enough.”
“I arranged to have my home boiler serviced by Huttie and was delighted by their excellent service and efficiency. I was able to make an appointment on a suitable day and to set up that the engineer would call when 15 minutes from arrival. This was important as I knew I would not personally be there and wanted to ensure that my wife could leave her nearby workplace to meet the engineer on time.
On the day the engineer called as planned, arrived on time and completed the service quickly and efficiently. The engineer was smart and friendly and clearly explained everything he did. We were very happy with the service and the charges and recommend Huttie very highly.”
“We found it difficult to locate a plumber who we trusted and could be called upon in times of need. Our previous house, an ancient cottage (old boiler and cold winters) meant we had the need for a reliable plumber. We discovered Huttie through a recommendation and have used them ever since. Huttie were always there on the end of the phone to offer advice and support, day and sometimes night, and at a very reasonable cost. They are very helpful and take care over the jobs at hand (even the little niggles such as water pressure) giving advice on how to stop it happening again or deal with it ourselves. This meant that when we moved it was without question that we would use Huttie.
As a company they have proved very efficient and professional, with each member working conscientiously and considerately around our family’s needs. The company had to completely reschedule their diary in order to fit our house renovation in, as they understood the importance of having a family, with small children, kitted out in their home with heating and hot water as soon as possible. It meant men working long hours in order to benefit us without any hidden costs or unreasonable extra charges. They always seemed to find a solution to problems presented, quickly and efficiently, despite any inconvenience that this caused them. Every workman we have had in our property ensured that we fully understand the work carried out and are happy with before leave for the day, taking time to explain and ensure our understanding.
Each and every workmen are obviously skilled in their trade, but it is the consideration towards us as clients that has set Huttie apart from other companies. An example of this was when I noticed two of the plumbers moving the sutting and sawing of the pipes from the front garden to the back. I asked if everything was ok and they said it was because they saw my son asleep in the car, parked out the front, and they didn’t want to wake him! Their professionalism, reliance, clear invoicing systems and value for money will genuinely be hard to find in another company in this area and we cannot recommend them highly enough”
“Many thanks to all concerned for the prompt and highly efficient replacement of our central heating boiler. The engineers worked diligently, quickly and cheerfully to ensure that we were without heating for the minimum possible time, and cleared up thoroughly after the task was completed. We now have the confidence and reassurance of a brand new Worcester Bosch with a 7 year warranty.”
Mr and Mrs Davies, Newnham
“I would like to say that we are delighted with the new finished bathroom, it exceeds are expectations. I would like to thank all the team at Huttie’s for such an efficient service. In particular the tradesmen who installed the bathroom to such a high standard, they were clean and professional in their work and caused minimal interference in the two weeks they were are working at our house.”
Alan, Fen Ditton
“We are pleased with how fast Huttie were able to sort out a few longstanding problems that had defeated other companies”
“We are delighted with the complete service, client focus and flexibility”
“I have been very pleased with Huttie. They are very knowledgeable, and did a good job efficiently at a good price. They worked flexibly and well with our tenant – and being an accredited installer for Worcester Bosch meant we got an extended guarantee included. I feel the work was in safe hands. Thank you.”
“Huttie carry out the large majority of Martin and Co’s plumbing and heating works, from emergency call outs to planned heating installations together with annual gas safety inspections. We have built a successful working relationship with Huttie and have no hesitation in recommending them to both our managed and private landlords. Their service and call out response coupled with their attention to detail on works is second to none.”
Chris Harvey, Branch Manager
“We needed electrical installations, tiling and plumbing jobs done around the house and wanted one company to take care of everything. Huttie thoroughly planned and scheduled the jobs and conducted the work to satisfaction. We always got speedy replies to our emails, and as extra tasks came up it was a matter of minutes to have someone scheduled to take a look. We are happy with the quality of the work, and especially with how efficiently everything was organised. Thank you!”
“I was very pleased with the service provided by Huttie. From the start, when James came to discuss options for our new combi-boiler and then returned to present his quote and talk it through, it was a highly recommendable experience. The team are easy going and knowledgeable. The work was excellent, including really neat pipework. It was a pleasure to have the team in the house – efficient, polite and extremely tidy. I would recommend Huttie without hesitation”
“We encountered some problems with our gas boiler and Huttie’s friendly staff were always very quick to respond and come to our house no matter if it was evening, night or weekends to solve the problem and to discuss options on how to proceed. They put all their efforts in to get our heating and hot water working as quickly as possible. A great service, thank you”
“I found that Huttie provided a thoroughly professional and business like service. The small things such as the professional manor of the team, flexibility and quick response times to phone calls and email really made a difference. Combine this with the quality of the work and this is what in my opinion gives Huttie the edge over other service providers. I am very pleased with my new bathroom!
“Having moved home with a new modern eco-heating system we were a lottle surprised at some of the service prices we were given and the amount of work we were told was involved, until we spoke to James from Huttie. From the offset he was honest, polite and quick to help alleviate any concerns we had over our heating system. On the service day he was punctual, tidy and extremely efficient. Not only did he carry out the works as quoted, but he discussed further cost effective ways that we could protect our property throughout the year – a valuable service and a great piece of mind. We would have no hesitation in recommending Hutt Industrial Engineering to anyone who is looking for honest, reliable and trustworthy heating servoces and installations with brilliant customer service. Thank you to you and your team.
In June we employed the services of Huttie to correct several years of plumbing fixes and shortcuts that had not really addressed the underlying water heating problems we were experiencing with our Cambridge Victorian house. James was quickly able to diagnose, suggest and clearly explain potential solutions to our hot water problems. The commissioned work was efficently carried out, from regular updates through to a tidy refitting. We were delighted with the end result and would absolutely recommend Huttie to anyone who wants to finally sort out their heating and plumbing issues once and for all. I wish we had found Huttie a few years back before wasting time and money on temporary fixes and equipment we ultimately didn’t need”
“I would like to thank you all at Huttie for the complete refit of my cloakroom, it looks absolutely lovely. The workmen all arrived when they said they would, carried out their work to the highest standard and cleaned up completely after themselves. I would not hesitate to recommend you to my friends”
“I would like to express my gratitude to Huttie for the excellent service over the Easter weekend. Faced with water pouring out of a radiator at my house, I turned to him straightaway. Remarkably for Easter Saturday, he had one of his team at the house within 30 minutes of my call. He worked tirelessly to shut down the system and remove the radiator. This took some time doing as the plumbing system in our house is rather antiquated to say the least. Great care was taken to ensure no water was spilled on to the floor and everything was left as he found it. He even took the time to clean out the header tank in the loft for us.
Huttie’s service is expert, efficient, speedy and totally reliable. I thoroughly recommend anyone in the Cambridge area who is struggling to cope with water flowing in the wrong places to call Huttie.com right away.”
Liz, Great Gransden
“When our retro bathroom wash-basin became damaged, the Huttie team quickly worked to source a replacement. An almost perfect match was found, purchased and installed – the installation took only an hour and a half and caused minimal disruption. Many thanks to Team Huttie!
“We have been helped by Huttie engineers on a few occasion and each time their service has been friendly and very helpful. It is clear they take great pride in their work. They have understood that, with a baby, our problems have needed to be resolved quickly so have always arrived promptly and on time”
“We got a few quotes from various different plumbing companies and decided to use Hutt Industrial Engineering to revamp our dates bathroom and change a small bedroom into a shower room. From the initial visit by James through to each and every step of the process (Our job included plumbing, external pipe work, tiling, plastering, moving doors and walls and various carpentry involved there, flooring and electrical work) James and his team proved to be consummate professionals. Nothing has been too much trouble and the team were on hand to help and advise where needed and always came back to answer any questions almost immediately. Not once in the whole process have I felt that I needed more information. The work itself has been carried out to an exceptional standard. A few problems have been encountered on the way (entirely not Huttie’s doing) and these have been sorted efficiently and quickly. I would recommend Huttie to anyone who needs plumbing work done (Our boiler broke down at the beginning of the bathroom work, and they fixed that too!) I love the work they have done so much, I have to keep sneaking up to have a little peak!”
Rachel, Fen Ditton
“Huttie did a great job renovating our bathroom. Recommended highly by a friend, they really lived up to our expectations. Communication was excellent, the price was extremely competitive, the workmanship was outstanding. It is always difficult having any sort of building work or decoration done, but each day when we returned from work we wouldn’t have known anyone had been in the house were it not for the steady progress made on our bathroom. We cannot recommend Huttie highly enough”
“Huttie replaced our hot water system and boiler and moved them into our loft. They also upgraded the gas and water supplies and installed a new digital shower and dual fuel radiators. From the initial contact they were very easy to deal with – coming to quote at times that were convenient for us and ensuring minimum disruption while the work was done. Unlike the other companies we considered they made really helpful suggestions and the best way to modernize our system and solve our specific problems, in We would not hesitate to use them again and have already recommended them to friends”
“I would thoroughly recommend Hutt Industrial Engineering – they quoted promptly for my new boiler giving me a couple of options, installed my new boiler efficiently and speedily resolved a subsequent issue I experienced. They offer a good level of customer service and the staff are extremely helpful”
“Many thanks for the excellent service, I would recommend you to all my friends”
“Huttie responded very promptly to my email enquiry, I was visited to be given an accurate quotation at a time convenient to myself. Subsequently I found the engineer who came to carry out a number of small plumbing jobs and a repair to a gas fire prompt, courteous and very efficient. I was very impressed by the standard of service provided and would be very happy to recommend the company based on my experience with the team”
“I used Huutie’s services on a number of occasions from re doing my kitchen and bathroom in London to repairs and servicing at my company’s premises. At all times I have found all aspects of their work to have been excellent”
“This week Huttie replaced the boiler at my house, they quickly identified what we needed, gave us a range of clear and concise options, produced a rapid itemised quotation which led to a quick, clean and unobtrusive solution to the problem”
Richard, Great Shelford